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Nivala
How it works

One order, from counter to kitchen to cash to closing.

Three real Nivala screens, with sample data: the counter takes the order, the kitchen cooks it, and the shift closes with a cash check.

  1. Nivala counter with sample data: dish tiles and an open ticket, grand total ₹580, with Send to kitchen and Take payment buttons.
    Sample dataReal Nivala screen, practice mode

    01 Order

    Tap the dishes. Send to the kitchen.

    Tables, takeaway or the counter. GST is on the bill. No slips to walk across.

  2. Nivala kitchen screen with sample data: table T-03 with 2 Masala chai and a Bun maska in Cooking, and table T-02 in Ready with a Mark served button.
    Sample dataReal Nivala screen, practice mode

    02 Kitchen

    The kitchen sees it at once.

    Cooking, then Ready, then Served. Everyone sees how long each order has waited.

  3. Nivala shift close with sample data: Cash matched. Opening cash ₹2,000, expected ₹6,820, counted ₹6,820.
    Sample dataReal Nivala screen, practice mode

    03 Closing

    Count the drawer. See if the cash matches.

    The answer comes first: matched, or how much short or over. If it is different, the app asks why.

Create your caféSetup and practice are free. No free trial.
A day on Nivala

The whole day, step by step.

From opening the shift to the owner seeing the day. The pictures below are drawn from the app’s screens, with sample data.

9:30 amCounter

1. Open the shift

A staff member signs in with their PIN and enters the cash in the drawer at the start.

12:10 pmCounter

2. Take orders at the counter

Tap the items for a table, takeaway or the counter, then tap "Send to kitchen". Rush Mode, in the browser and in the Android app, gives you big tiles in menu order for the busy hour.

app.thenivala.com/app
TablesSample data
T-012 seats
T-024 seats · order open
T-034 seats
T-046 seats · order open
P-014 seats
CounterTakeaway
Order · T-02Not sent yet
  • 2Cappuccino₹360
  • 1Veg sandwich₹150
  • 1Masala chai₹40
Total with GST 5%₹578
Send to kitchen
12:11 pmKitchen

3. The kitchen cooks

The order shows on the kitchen screen. The cook taps Cooking, then Ready.

app.thenivala.com/app/kitchen
KitchenSample data
Cooking
T-021 min
  • 2 × Cappuccino
  • 1 × Veg sandwich
Mark ready
T-046 min
  • 1 × Cheese maggi
  • 2 × Filter coffee
Mark ready
Ready
P-0111 min
  • 3 × Cold coffee
Mark served
Cancelled
T-032 min
  • 1 × Bun maska

Cancelled by Priya

Seen, stop cooking
12:40 pmCounter

4. Take payment

Show or print the bill. Record cash, UPI or card. The order is marked Paid.

8:40 pmCounter

5. The internet slows

Bills and payments need the internet. On the Android app, RushSafe saves the new order on the counter’s device and sends it when the internet is back. It never says the kitchen has it until it does.

10:30 pmCounter

6. Close the shift

Count the drawer. If the cash is different from what it should be, say why.

app.thenivala.com/app/shift
Close shiftSample data
Cash in drawer at start₹500
Cash recorded today₹4,120
Paid out from drawer−₹20
Should be in drawer₹4,600
Counted₹4,595

Cash is short by ₹5. Why is the cash different?

“Gave ₹5 change from my pocket, forgot to note it.”

Cash

₹4,120

Counted

UPI

₹8,120

Recorded by staff

Card

₹1,400

Recorded by staff

UPI and card are what staff recorded. Nivala does not check them with your bank.

10:35 pmOwner

7. See the day

The owner opens the dashboard: sales, collections, expenses, refunds, and what needs a look.

app.thenivala.com/app/manage
TodaySample data

Sales today

₹13,640

Collected

₹13,640

Orders

92

Expenses

₹1,180

Sales by hour

10 am to 10 pm

Needs a look

  • Cash short at close−₹5
  • Low stock3 items
  • Estimated profit (not audited)₹4,230
On Android

The same day, on a tablet and a phone.

The Android app is for Android tablets and phones from Android 12. It is being rolled out to cafés in the founding group, so there is no download link yet. RushSafe is being introduced with the Android app.

See Rush Mode and RushSafe

Rush Mode on an Android tablet and phone. Drawn from the app’s screens, with sample data.

Getting started

From signup to first real order

Set up and practise free, and ask us for help if you want it. You pay only when you go live.

  1. Today

    Step 1 of 4

    Create your café

    Your name, café name, city, email and a password. You go straight to setup. There is no approval to wait for.

  2. Free

    Step 2 of 4

    Set up your café

    Load your menu, add staff PINs, confirm your GST profile, open the app on your counter device. Confirm your email with the link we send; you can keep going while you wait.

  3. Free

    Step 3 of 4

    Practise with sample orders

    Try full orders on a practice copy. Practice bills say PRACTICE and never touch your real numbers.

  4. Go live

    Step 4 of 4

    Pay ₹999 or ₹1,299 a month and go live

    Choose Starter or Plus and pay the first month. Once it is verified, enter the cash in the drawer and take your first real order.

There is no free trial. Setup and practice are free. You pay when you go live. This is the final amount. GST is not charged.

Create your café
Before you decide

Check us before you trust us.

Who runs Nivala, where your data lives, and how to compare Nivala with your own books before you pay anything.